SME EXCELLENCE PROGRAMME HAS LASTING IMPACT ON TRIPPAERS TRANSPORT'S FUTURE

Small enough to be personal, big enough to be flexible... and responsable!

Small enough to be personal, big enough to be flexible! Small enough to be personal We are and remain a family business where all employees know each other, can get in touch with each other and who always look for (and find!) solutions for any kind of problems encountered. This approach works, considering the fact that the average driver has been with us for 8 years and around 50% of our drivers have been with Trippaers for more than 10 years. The driver with the highest number of working years on the clock is Yavuz, who will have been with us for 25 years in 2023. Congratulations, Yavuz! We take the same solution-driven approach to our customers, consistently endeavouring to seek out the best transport solution for them. If the customer so wishes, he can simply send us the transport orders. But we also make a lot of calls to discuss transport orders over the phone, find the right transport modes or to pass on updates. We place a premium on the personal touch. Big enough to be flexible We have a sufficiently large and varied fleet to act in response to the customer’s wishes. In practical terms, this means that a customer can request 1 transport run on day one and 15 transport runs the next, for instance. We always find a solution. We are equally flexible in terms of the types of rolling stock we are able to commit: we have standard tractors, but should a customer require more space (interior height up to 3 metres), we are able to assign mega tractors or even (mega) plateau trailers. In addition, we also have lightweight trucks that enable us to ship more weight and we even have trucks fitted with a compressor and/or PTO Hydraulics that allow us to blow or tip bulk shipments into silos. For our trailer fleet too, we have standard trailers, which may or may not be fitted with a coil duct or tailboard, as well as mega trailers, container chassis, tipping trailers or tipping/rotor chassis. Some customers one day require a tractor with a chassis and a tractor with a trailer the next. Not a problem for us! If the customer prefers us to drive their trailers/chassis, we are happy to do so. In that case, our services are referred to as Trucking instead of Transport.

For the past 36 years, we have been working day and night to meet the logistical challenges of our customers. However, the trust our customers place in us is being tested by the challenging economic background. The unprecedented rise in fuel and equipment prices, along with the wage indexations are forcing us to raise our prices in turn. However, we are not leaving customers, partners and employees out in the cold. If anything, we are taking a proactive, supportive approach. We are continuing to invest in people and resources, so that 2023 does not turn into a disastrous year but a year full of opportunities. “Our organisational structure is also of benefit in these times of crisis, as we are small enough to provide personal support and big enough to adapt in response to opportunities.” Jorg Trippaers